-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
08-28-2022 01:22 PM
Product: HP ENVY Inspire 7924e All-in-One Printer
Operating System: iOS
I have the HP ENVY Inspire 7924e. I bought this printer a couple of days ago and about ready to take it back.
Every photo I print results in the ink smudging off the photo. I am printing on glossy photo paper which I have previously used in my HP ENVY 5532 without any issue.
I have also tried a different brand with the same result.
I have printed from my iPhone and iMac both with the same result. Each time I’ve ensured 6x4 photo paper has been selected. I have printed at normal quality and best, and had the same result.
I bought this printer as it was recommend for photo printing and so far I’m just wasting ink with useless prints.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.