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08-31-2022
09:31 AM
- last edited on
08-31-2022
10:44 AM
by
JessikaV
I have an old piece of equipment which uses a Windows XP 32 bit home machine (which cannot be upgraded and has VERY limited functionality).
The only way this machine will let me install the drivers is through the install wizard but when I download the drivers from HP website, I only get an EXE file but the wizard is looking for the driver itself (INF or INS file I think). So the wizard will not see an appropriate file.
I cannot simply run the .exe because this windows box won't even give me a start menu even in safe mode. Is there a way I can get just the driver file somehow?
Thanks for the help.