• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP ENVY x360 Laptop - 15z-ds100 CTO
Microsoft Windows 11

I was wondering if anyone could help me troubleshoot my wifi issues. I'm not the most computer literate, so please bear with me. I have a HP Envy (I forgot how old it is, but I've had it for a couple years), and all of sudden the wifi stopped working. The wifi tab (where you turn on/off wifi) in the task bar is not there. I went to Device Manager, and it appears that the problem is with the driver, Intel Wi-Fi 6 AX200 160 MHz. I did a quick internet search and followed the recommendations of deleting and reinstalling the driver. Since the computer has no internet, I could not update it directly on the computer. It also does not have an ethernet cable connection available, so I had to download it on my other computer and transfer it over with a USB. I also tried doing a System Restore, which was also unsuccessful. I am not sure if this is a hardware or software problem. Any help would be greatly appreciated. Thank you in advance.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.