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‎09-30-2022 04:27 AM

HP Recommended
Operating System: Microsoft Windows 11

My HP 8025e won't let me use generic cartridges, says   "the indicated cartridges have been identified as altered or clone". I went into the settings menu, located "cartridge protection" and it was already off.  I selected it again to make sure it was set in the off position then restarted the printer. That didn't work so I tried it again with the same results. I know that HP recommends the use of their cartridges but I should be able to use a different brand also. Please help

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