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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP7740 wide format printer/scanner/fax

 

My HP Smart app keeps crashing since installing Windows 11.  This is happening when I try to edit a scanned document.  The app closed and I have to start over.  I ran the diagnostics both on the app and in the control panel and now issues were detected.  Any suggestions on how to fix this problem?

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