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HP OfficeJet Pro 8710 All-in-One Printer

The printer has been working fine for a while.  I got notice to change the yellow cartridge.  After installing an new yellow ink cartridge, I received the error message.  Supply System Problem:   "there is a problem with the supply syste.  Try replacing the affected cartridge with a different non-empty  cartridge. If message reappears, again, record message and contact HP.  I have bought and installed a second new yellow ink cartridge and have received the same message; so I am reaching out for assistance to resolve this challenge.

 

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