• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet Pro 8610 e-All-in-One Printer
Microsoft Windows 11

I just switched internet providers my printer was working just fine the only thing was get a new router & provider and now my printer won’t connect to the Wi-Fi. Every other device in our house has connected to the wifi except my printer😕 I need help as I use this printer for a small business. I’ve tried factory resetting it.  Where the router is located it’s way too far from where my printer is so I can’t use the ethernet cord. Every time I enter the Wi-Fi password it says “incorrect wireless password” wrong wpa entered 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.