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Common problems for Connectivity Issues
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iOS

My printer was set up and working with the HP Smart app on my iPhone. Out of nowhere, it’s stopped connecting to my home wifi network. I’ve retried steps to reconnect / setup the printer using the home wifi network and it doesn’t even locate it. When it shows the most of available networks, none of them are my hole network. Also when I try to connect using Wi-Fi Direct, I can’t printer because the instant ink status is unknown and it needs to connect to the internet to update. I’ve tried all I know except using a wired connection with my laptop but I fee it shouldn’t have to come down to that. Any advice?

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