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macOS 10.13 High Sierra

Hello,

I have been having problems connecting with my HP Office jet pro 9015 via Wi-Fi. I use to just a few weeks ago. The Wifi light is off. and when I try to reconnect via the printer display I don't see the WIFI icon anymore. It says " you cannot use the device's wireless function because it has been disabled by the administrator or the person who set up the device". That person should be me but I don't know how?

 

Any help is greatly appreciated

 

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