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‎11-04-2022 06:48 AM

HP Recommended
Product: HP OfficeJet Pro 9018e All-in-One Printer
Operating System: Microsoft Windows 11

HP Printer 9018e was taken from our office to a place without internet so that we could copy and scan. After about a week, we returned the printer to our office. I added the credentials to reconnect it to wifi and since then, it gets stuck on the screen that says, "Validating, Please Wait." I did find out that ink was taken with the printer, but I cannot confirm if any of the ink cartridges were changed. I have unplugged the printer and left it unplugged for several minutes and then plugged it back in. When it comes back on,  it seems normal for a few seconds, but then goes right back to the "Validating. Please Wait." screen. It has currently been on that screen for over 20 minutes this morning, but was on that screen for two days before   I unplugged/plugged it this morning. It is still not connected to the wifi. Please help!

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