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Envy 5540

Hi, I have disposed of an Envy Deskjet 5540 that was attached to my HP Smart account. I did not remove it from the account before disposing of it. It still shows up in my account and there is no option to remove it now, just a link to "printer option" which seems to make me want to reconnect to the printer. I can't. How do I remove it from my account.

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