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‎11-25-2022 08:28 AM

HP Recommended
Product: HP ENVY Inspire 7955e All-in-One Printer

I have recently purchased an HP Envy Inspire 7955 All-in-one printer, I have printed about 7 photos on it.  The last photo I printed I received an error that said the photo tray was blocked and told to adjust and retry.  I have searched for a solution to this and nothing seems to work.  I have unplugged it, checked for obstructions, made sure the tray was seated properly and I still get the same error.  I am unable to use the printer at all.  

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