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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-25-2022 03:55 PM

HP Recommended
Product: HP OfficeJet Pro 8216 Printer

I installed a new HP 952XL ink cartridge after my current one ran out of ink. The printer won't print: "Cartridge for older generation of printer."  Even though the cartridge I installed was newer than the one I removed. I did have the firmware updated since I replaced cartridges.

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