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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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11-25-2022 08:13 PM
Product: HP Color LaserJet Pro MFP M277dw
Operating System: Microsoft Windows 11
Like previous post, I upgrade to a new windows 11 PC and now I can no longer scan to net work folder . I get the error "Error. Your printer cannot connect the server, Press "Back" to correct server name".
I have spent two days and tried all the fixes and run the trouble shooter program. Yet no luck. That includes doing 3 re-installs.
I tend to agree with Scanner Dog's post in March of this year that it must be the HP updates for the printer software. If someone has come up with a fix I would be grateful if they could advise. Also I ask HP to take the lead and put out a fix through the program updates.
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