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HP Color LaserJet Pro MFP M277dw
Microsoft Windows 11

Like previous post, I upgrade to a new windows 11 PC and now I can no longer scan to net work folder . I get the error "Error. Your printer cannot connect the server, Press "Back" to correct server name".

I have spent two days and tried all the fixes and run the trouble shooter program. Yet no luck. That includes doing 3 re-installs.

I tend to agree with Scanner Dog's post in March of this year that it must be the HP updates for the printer software. If someone has come up with a fix I would be grateful if they could advise. Also I ask HP to take the lead and put out a fix through the program updates.

 

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