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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎11-27-2022 10:11 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M281fdw

I have a Color LaserJet MFP M281fdw that I have configured for scanning to a network folder. The printer is running that latest firmware available, 20220414.

 

Each scan to the network share overwrites the previous scan. The prefix is set to "scan" so I would expect the scans to have an incrementing counter, something like "scan0001.pdf" and "scan0002.pdf" and "scan0003.pdf" and so on, but that's not what happens. Every scan is named "scan.pdf" and overwrites the file that was there before.

 

I have scanned to multiple shared folders on different computers and operating systems with no luck. How do I get the scan "prefix" to act as an actual prefix and not as a full file name?

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