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HP ENVY Photo 7155 All-in-One Printer
macOS 10.15 Catalina

Envy Photo 7155. Was left in home we bought. No cartridges or paper. Unclear if it works. Bought a black cartridge, powered up and installed. Setup dialogue on printer panel asking for setup cartridges. What is a setup cartridge? Is this required ? Will it operate with only black cartridge that I bought ? It won’t advance through setup. Does it need a color cartridge as well or would it still be looking for the setup cartridges?

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