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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎11-29-2022 06:52 PM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15m-ed1013dx

Windows 11 was recently installed and it worked fine 2 or 3 times following that. Then the computer itself did an 'update and shutdown' but hasn't turned back on since then. Has orange light at power source when I plug it in, so believe it has power. Can't remove battery. Tried unplugging and holding power for 15 seconds but nothing happens. 

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