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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP OfficeJet Pro 9015e All-in-One Printer
macOS 12.0 Monterey

My scan quality is suddenly noticeably terrible. The scans are extremely pixelated/blurry and unusable. I am using Mac OS Ventura. The scanner is clean and I have powered it off and on. This poor quality is presenting in both ADF and manual scans. I have not changed any settings and the printed page I am scanning is perfectly clear. I am scanning at the 300 level but have tried other levels as well and they're even worse.Document_2022-12-15_121550.png

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