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‎01-02-2023 08:51 PM

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer

Hello, I have an HP 9018 printer that was working great prior to the last firmware update.  Now, I have a Non-HP Chip cartridge detected.  I have disabled cartridge protection through the web portal, reseated the cartridges, power cycled the printer, disconnected the power cord for 5 minutes and other trouble shooting tips from the useless HP Virtual agent.     The inability to print when HP can't detect the HP Chip seems similar to the class action lawsuit back in 2018....   Where can I get an older version of the HP Firmware? 

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