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‎01-11-2023 11:55 AM

HP Recommended

Recently, sometime after installing MacOS Ventura 13.1, my OfficeJet Pro 8600 N911A does not print reliably.  Sometimes it prints once of twice after cycling power but invariably it returns to a state where a job goes into the queue and just remains there in a state that suggests printing is taking place.  I've tried many things, can get scanning (but not printing) to work but only when installing driver software for model 8610.  I have consulted the Support site, looked up the latest driver info which mentions HP EasyStart version 2.13.3.221209, dated Dec 9, 2022.  I downloaded this but upon unzipping and trying to launch, I receive an error message "HP Easy Start” can’t be opened because Apple cannot check it for malicious software - This software needs to be updated.  Contact the developer for more information.  So I am stuck here without the ability to try installing what appears to be the newest driver software.  Don't know how to get this resolved.

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