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I've set up the printer and plugged it into my laptop by USB. It says the printer is offline, because it is not connected to the internet. How do I get the printer to print from my connected laptop? Is this possible? 

 

It shows my documents in the printer cue, but nothing is being transferred to the printer.

 

When I troubleshoot, it says the network portal is not set up properly. 

 

Please help

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