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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎01-30-2023 10:41 AM

HP Recommended
Product: HP DeskJet Plus 4140 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have been trying to sign up for the instant ink service for my printer. Every time I get to the site and go through the steps, I get an instruction that tells me to print the Network Configuration page by pressing information and cancel buttons at the same time. When I push these on my printer, nothing happens. Nothing at all. I have tried connecting it via USB to my pc, I have tried setting it up as a new printer in the HP Smart app, I have tried turning it off and on. I made sure that it is connected with a strong connection to my wifi. I don't know what I am doing wrong. I cannot sign up for instant ink if I cannot get this button combo to print some code. This is for an HP DeskJet Plus 4140 All-in-One Printer.

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