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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY Pro 6452 All-in-One Printer
Microsoft Windows 11

Envy Pro 6452 printer prints ok but does not scan. I've uninstalled & reinstalled HP smart, Removed and added the printer. I have also tried a factory reset but that hasn't solved the scanning issue, The flat bed and feeder won't even respond.  Need some help. 

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