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Common problems for Connectivity Issues
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HP OfficeJet Pro 9012 All-in-One Printer

The printer is not connected to WiFi, when I go to network setup it says there’s no Ethernet cable, but it’s never had one! Then there is a yellow triangle on Ethernet summary, saying IP address is not connected. 
mum lost as to what to do to fix this, can anyone help please 🙏 

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