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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 9015 All-in-One Printer
Microsoft Windows 10 (64-bit)

My printer won't connect to Wi-Fi Direct.  It tells me that "my wireless network is using a restricted 5 Ghz channel 64 (DFS)."  It tells me that if I turn off 5 Ghz that Wi-Fi direct will be activated automatically.  However, I don't see how to turn off 5 Ghz.  I'd appreciate any help I can get.

Thank you!

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