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macOS 10.12 Sierra

My HP ENVY 5660 printer: I was low on color ink. I installed a new color ink cartridge. It's not printing the CYAN correctly. I've aligned several times. I've cleaned the cartridges several times. I had two color ink cartridges, installed both, same thing happened for each. I've unplugged. I cleaned the cartridge holder with a cotton swab. It still prints pinkish. This has never happened before. I've done nothing differently - just put in a new cartridge.

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