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HP OfficeJet Pro 9015 All-in-One Printer

HP Print Service Plugin on my Android phone (Samsung Galaxy S22 running Android 13) does not work anymore. When I try to print something, the job hangs for a while and then times out with "Printing unsuccessful." It used to work fine but it doesn't anymore. Network printing to the same printer works fine from my laptop PC. All devices on same Wi-Fi network. The HP print driver sees the printer with the correct IP address but the print job fails. I tried uninstalling and reinstalling the HP Print Service Plugin, same problem. 

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