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HP LaserJet MFP M232-M237

I have a HP LaserJet MFP M232-M237 which is getting a flashing amber light & error codes 79 & 49.  I have reset or restarted it multiple times, but the error keeps coming back.  Twice yesterday I was printing a document & the error occurred while printing, abruptly stopping the print job.  There are no references to these error codes within the troubleshooting section of the manual.  HP Smart will either say that the printer is offline or that no problems are found.  This problem also prevented the scanner from working.  I need the printer to work.

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