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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎05-15-2023 08:32 AM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

We recently purchased a new yellow cartidge and installed it, immediately noting that the colour was printing green.  We printed a straight yellow page that came out green and have run numerous cleaning prints that have not resolved the problem.  We noted that the ink at the cartidge appears to be green.  Is this an issue with my printer or a bad batch of ink, which I am more inclined to think it is.  

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