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‎06-26-2023 07:23 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-b1000 (4Z7T3AV)
Operating System: Microsoft Windows 11

Hello.

I would like to clean the fans on my laptop. There is a shop that does a fan cleaning service i can use and i figured its best to let someone with exactly the right tools do the job.

It was mentioned that the thermal paste which is used with the fan can be replaced also.

I was advised to check that such a procedure will not affect my warrant or care plan and if possible get the response in writing (email).

How can i best go about finding out this information and receiving it in a form that means i am taking no chances with my warranty or care plan.

any help with this appreciated.

 

I have had the laptop for just under a year and would love to restore the fan power to its original glory. other than that it works fine.

So far so good with the OMEN. i love it. literally the best fun I've had gaming/developing in years and I was very well taken care of when i purchased it. glad to have found this community. respect.

 

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