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HP DeskJet 3772 All-in-One Printer
Microsoft Windows 10 (64-bit)

My HP DeskJet 3772 will not print.  When I send a print job (wirelessly) it loads the paper like it is going to print, but nothing prints.  It will print informational pages from the printer, but not any print jobs I send from the computer.

No error lights are on, paper is loaded.  The web services light is steady, the Wi-Fi direct is steady, and the Wireless light is steady.

I have checked and rechecked that the printer and the computer are on the same Wi-Fi.  

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