• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎06-29-2023 07:13 PM

HP Recommended
Product: HP Envy 6055e

So I only had this printer for a few months when it decided one day to have a “Light Show”. All the lights are flashing like crazy on it. I can’t reset to factory settings, can’t remove the ink, can’t print…nothing. I can do NOTHING on my brand new printer. I moved out of my place, and in with family for a while till I could get into a new spot. Packed my printer back up in it’s original packaging. Then I finally got into a new house, (I’ve been for a year now). I recently decided to try my printer again. Pulled it out of the box and unpackaged it, plugged it in and…the light show continues. I do not understand this. I don’t know what to do with it now or where to take it. The warranty expired last month! I can “extend” the warranty for 2 years by paying another $48. Is it even worth it? How do I fix this?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.