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‎08-28-2023 02:28 PM - last edited on ‎09-03-2023 10:36 AM by Retired

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Note from moderators: this message was originally posted in another topic, but it was moved to a new one to give more visibility for volunteers that help customers in the Community.

Original topic URL: Re: get /DevMgmt/ProductStatusDyn.xml HTTP/1.1 - HP Support Community - 8837395

Reply:

Hi, I have a similar problem.  My HP C4385 printer prints a sheet of paper every night with that header.  I tried the steps you outlined with no success.  I am using Windows 10 but the steps seemed pretty much the same.  When I go to the drivers tab and try to remove the associated drivers, it tells me that they are in use, even though I turned the printer off and disconnected it from the computer.  This is really annoying and any help you can provide will be appreciated.

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