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HP OfficeJet 6962 - The feature is locked is locked by the person who first installed it.

 

Ever since I got new Router/ISP equipment,  I can't connect my HP OfficeJet 6962 Printer back, Everything is grayed out!

 

Somebody, please help as this has plagued me for a very long time now.  Can somebody possibly email me the fix>

 

Thanks

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