• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎10-04-2023 05:44 AM

HP Recommended
Operating System: macOS 12.0 Monterey

This actually concerns MacOS14 (Sonoma), which isn't on the drop-down list.

I have an OfficeJet 7740 Pro printer/scanner.

The scanner offers the possibility to scan to computer, initiated at the scanner and this was working on a previous computer until recently.

I now want to set the printer/scanner up on a new Mac computer.

The only software available from HP support is HP Smart which I have installed. This manages printing quite well and also scanning initiated from the computer, but there is nothing about setting up scan from the scanner.

There used to be an App called HP Utility, but this has disappeared from the HP site. In HP Utility there was a function to enable Scan to Computer.

Can anyone advise how to set up this function?

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.