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‎10-13-2023 04:01 PM - edited ‎10-13-2023 04:06 PM

HP Recommended
Product: HP Smart Tank 500 All-in-One

Hi! I usually print with "HP Premium Paper" Setting and it's disappear from the option.

 

I just use that setting 15 minutes ago, and now i want to print another file and the option disappear. I think the HP Smart got updated or something but all the settings display is different from before.

 

The options (now):

- Plain Paper

- HP Photo Papers

- HP Matte Brochure or Professional Paper

- HP Matte Presentation Paper

- HP Glossy Brochure or Professional Paper

- Other Photo Inkjet Papers

- Other Matte Inkjet Papers

- Other Glossy Inkjet Papers

- Plain Paper, Light/Recycled

(Almost half options are gone)

 

I already use and set the best setting for me and now i'm confused and need to re-try to find the most suitable setting for me.

 

Please help me, can i go back to the old setting?

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