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‎10-16-2023 02:49 PM

HP Recommended

A few weeks ago, my hp pagewide pro 477dw stopped printing black. I get some lines, but pretty much nothing. I have done the self-cleaning. I figured there must me something up with my ink, so I paid $150. for new black toner. nope, no change.   I even paid $100 for the advanced cleaning pad- what a joke, a sheet of paper with a sponge???

I paid $700.00 for the printer is a about 2 years ago. I have seen multiple threads about this and there appears to be NO RESOLUTION to what is clearly a known fault! There is no service or support this.

So good bye HP! good bye to you're BS forcing me to use only HP INK- you don't even offer a recycling program, I have buy more of your ink.  I mean the cost of new toner for this thing is almost the cost of the printer????? then you make a product that won't last for more than 2 years.

 

If anyone has any actual solutions to this issue let me know I really hate to trash this thing, but it is very much just useless to me now.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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