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‎10-17-2023 06:11 PM

HP Recommended
Product: HP ENVY 7640 e-All-in-One Printer
Operating System: Microsoft Windows 11

I started having problems with scanning from my Envy 7640 not long after installing Windows 11 on my laptop. The HP support rep said we should reinstall drivers. The drivers wouldn't install. So then I spoke with Microsoft who pointed out that the HP download page doesn't have drives for this printer for Windows 11. They suggested that was the reason the HP couldn't install drivers - because they were for the wrong OS.

So my question is: is it true that there are no Windows 11 drivers for the Envy 7640?

And if so, at this point, since Windows 11 has been out for a while, is it safe to assume that HP doesn't plan to provide these drivers?

thanks.

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