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I have a HP Envy Inspire 7900 series and when I try to print on MacOS, the printer immediately goes into pause mode. I've already tried everything

  • Factory-resetting the printer
  • Resetting the printer system on mac
  • Deleting and adding the printer on mac
  • Upgrade mac to the latest version
  • Latest firmware on the printer
  • Turning everything off and on again

On another mac, the printing works just fine. Also, on iphones and ipads the printing works. 

The MacOS is Sonoma (14), the latest OS (which was not selectable in the list of operation systems.)

 

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