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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎11-09-2023 12:21 PM

HP Recommended
Product: HP OfficeJet Pro 8025 All-in-One Printer

So I've been dealing with this issue for a while now. I am unable to use my printer because every time I try to print it says I need to use Color Lok paper. I have checked the printer settings and the paper size and type is correct. I have also tried restarting it. I have tried taking the paper out and then putting it back in. It's regular letter sized paper, nothing cheap but nothing fancy. I can't print anything at all, not even reports from within the actual printer ( can't even do the system cleaning). 

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