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11-12-2023 03:43 AM - edited 11-12-2023 03:44 AM
Upon scanning the document, the scanner showed a message
"Scanning was cancelled from the scanner"
I didn't have any problems scanning documents until I installed the latest update. The printer worked flawlessly with the factory software. HP should have released an update archive so we can downgrade the software to factory one. I do not expect the solution any time soon since I have been getting looping Windows 10 updates for HP to be updated for years now. Nothing fixes the "Scanning was cancelled from the scanner" unless I use the universal HP scanning software which proves the original software is bugged.