• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎11-23-2023 02:46 AM

HP Recommended
Product: envy 6000e series

Bonjour, 

j'ai déménagé et je souhaite reconnecter mon imprimante au un nouveau routeur 5G. 

Au début le voyant wifi clignait tou le temps et même si j'activais le VPS de mon routeur il se contentait pas. donc j'ai voulu reconfigurer le wifi en appuyant 5 secondes sur le bouton wifi a l'arrière de mon imprimante et maintenant mon voyant wifi ne veut plus s'allumer ! J'ai essaye d'appuyer sur le  bouton informations et flèche du bas pour en savoir plus mais rien ne s'imprime. Comment puis-je faire ? 

 

Merci d'avance 

Justine Vallet 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.