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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
11-24-2023 06:51 AM
Product: hp mfp 137fnw
Operating System: Microsoft Windows 10 (64-bit)
We just purchased an HP Laser MFP 137fnw printer to use for our office. We have placed it in a central location for all users from different departments to use easily, with this setup we heavily depend on the Scan to WSD feature of the printer because most users' computers are not close to the printer. However, we have noticed that the Scan to WSD feature only works with the platen glass and not the ADF, is there something we are doing wrong because we need to Scan to WSD using the ADF?
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