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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

‎11-28-2023 10:42 PM

HP Recommended
Product: HP Deskjet 2775

I had my printer on a wifi network which no longer exists, I attempted to change the WiFi network on the printer itself on the HP Smart app, but it directed me to set up a printer. I attempted to do so but the printer would not in options, the app guided me to a page that said to make sure the printer was connected to the same network as my device, however I do not know how to troubleshoot/reset the WiFi settings so that i can access the printer

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