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‎11-30-2023 03:38 PM

HP Recommended
Product: HP OfficeJet Pro 9019e All-in-One Printer

I am receiving the above error and have done since i purchased the printer. It was setup using the setup cartridges that were supplied. I have tried another set of new genuine HP cartridges which didn't clear the fault. I then spoke with HP support who sent out 2 sets of new cartridges which took over a week to arrive.

 

I have successfully printed 4 pages tonight and the error has happened again.

 

I have had the printer for over a month and have gone through 12 cartridges and printed 4 pages!

 

Is there any way to actually fix this permanently as so far the product is absolutely not fit for purpose. 

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