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- Printer Ink Cartridges & Print Quality
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
12-08-2023 03:24 PM
I have HP 7301 Smart Tank printer. It does not print cyan. All other colors and black work fine. Would replacing the print head fix the problem. Also I notice when the top of the printer is lifted up the print head does not move to center. It just sits in the parked position. The printer does seem to know that the top is open because the power light is flashing. Any help would be greatly appreciated. Thank you.
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