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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-es1000 (446V9AV)
Microsoft Windows 11

Hello, 

I am trying to convert analogue mini DV videos from a Panasonic NV-DS77 camcorder to digital video files on my computer HP Envy x360 with Windows 11. 

The camcorder is connected to my PC via a connection that looks like this: camcorder firewire 4-pin connexion- firewire 9-pin - USB Thunderbolt 2 - USB Thunderbolt 3 connexion to the computer.

I have downloaded the driver for the camcorder from Panasonic website and saved the files on my computer.

I have also tried to download some drivers for Ports ( COM&LPT) via the device manager.

Despite all this, the computer does not identify that there is a new connexion/device.

What do you recommend?

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