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‎12-20-2023 12:17 PM - edited ‎12-20-2023 12:58 PM

HP Recommended

Hello,

 

My printer is HP Ink Tank 410 Wireless

 

I have set a password in the EWS via my password manager, it contained only the characters accepted by the printer and so met all requirements.

 

After logging out and logging back in, the password doesn't get accepted, and the prompt opens again, until the session is locked and I have to wait. I'm 100% sure the password is correct as it was copy-pasted in.

 

I tried to reset the password by holding Network and the X button for 3 seconds, and it reset the Wifi Direct function, but the EWS is still asking for a password, and no combination works (I tried username: admin password: (default printer password), admin + my custom password, admin + nothing nothing + nothing, etc - No combination works, I'm out of ideas.

 

Is there any way I can reset the EWS, or have the device print out the current EWS password using the buttons on the printer or via the HP SMART App?

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