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Common problems for Connectivity Issues
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12-29-2023 12:39 PM
Product: HP OfficeJet Pro 6978 All-in-One Printer
Operating System: iOS
Is anyone else having a problem from printing from their IPhone or IPad. My operating system is IOS17.2.1 . I can print from my laptop which is a HP , just not from my iPad or IPhone . This problem seems to started happening in the last few weeks . When trying to print & I click to use my printer ., it starts “thinking “ about supplies. But it will not let me select the printer . It’s like it is hanging up on supplies .
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