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‎12-29-2023 10:54 PM

HP Recommended
Product: HP Deskjet 4155e

I have a small business that requires a lot of printing. Ever since I received this printer it has more problems than anything. I am receiving an error message on the HP Smart App saying tray is empty or open. Which is not allowing me to print anything I need. The tray is fully loaded with paper and is not open. I reset and power off several times and still remain the same issue. This is totally unacceptable for the cost of this printer there shouldn’t be any error or problems with me having this printer for only 4 days from purchasing. 

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